Drove five miles out of my way because we have an account with budget. U-Haul and penske are right next to us. Walked in and wanted to rent a truck over the counter. Guy at counter said he couldn't rent me a truck without online reservation!!! 15 trucks sitting there on a Tuesday. Why couldn't he go online and make my reservation??? Went online with my smartphone and there was no where to enter our account number. Ended up making a retail customer reservation. What a freaking hassle. Returned truck and same stick in the mud agent didn't even acknowledge me. Left key and paperwork. Terrible service. Actually no service. Won't be using budget if I can ever help it again.
Awful made me wait for a truck had a tough time
Absolutely terrible. Reserved a moving truck with them a week in advance and they did not have the truck for pick up. Took them over an hour to determine they did not have any trucks in the city for me and then two days later charged me a $50 no show fee that they are not reimbursing for a $20 truck they were unable to provide.
Budget Truck is a US Point Of Interest based in Lynchburg, Virginia. Budget Truck is located at 2018 Lakeside Dr, Lynchburg, VA 24501, USA.
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