Depending on the day or the alignment of the planets depends on the time it takes to wait. They have some algorithm they follow as to who gets to go to the window and when. The day I was in there titles and registration was the letter F and you had to wait at least 30 minutes if not an hour. They are understaffed, which I am assuming is a state budget thing. Some of the workers are nice people and some are jerks, but that's the same anywhere you go. Maybe they were having a bad day, maybe they are giant assholes, don't know, don't care: it's the DMV, I'm there to get my business done and get out, other people's issues are not my problem. I expect nothing of the DMV excpet to take my paperwork and/or money and give me different paperwork and/or tags. That's the end of it. Simply business. If you can't stand waiting, bring a book or something fun. You will wait. Sometimes for hours. Deal with it as there are no other options. Its a government department, logic and complaints mean nothing here.
The negative reviews for this place are kind of ridiculous, it's the DMV policy, not this branch that makes those policies. The staff have always been friendly and I've never had to wait more than 15 minutes, even on a full day.
Terrible service. I had to wait over 2 hours. The Reps were taking their time and even disappearing for an hour at a time when there are a room full of people. This is the first time I have been here and very disappointing. They have no respect for people's time. Why would 3 reps leave their station at the same time. Something needs to be done!
I haven't been to the dmv in many years. Usually can renew online. But had to replace a drivers license. I was very impressed with the organization and speed with which they provided. I was in and out in less than 15 minutes Very impressed. The days of slow waits are gone!
Great experience titling my car. Excellent customer service. Employees are friendly and informative. Strictly business as this is what the DMV is.
Dmv is a US Local Government Office based in Lynchburg, Virginia. Dmv is located at 3236 Odd Fellows Rd, Lynchburg, VA 24501, USA.
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