My wife and I along with another couple visited the store today. We arrived 10 minutes before closing. My wife found a Christmas present for her mother and was looking thru some records. She planned on buying the $90 record player displayed along with 10 records. At 17:02 an associate let us know they were closing. My wife stated she was going to make a purchase. The male associate looked annoyed and asked how long we would take. She stated she was almost done to which he responded that a certain person had left for the day and he wasn’t sure we could check out. This upset my wife. She decided not to make the purchase stating to the gentlemen she’d rather spend her money somewhere where her patronage was appreciated. Because of poor customer service this antique store lost a $110 sale today. That may not seem like a lot. However it’s still one less sale and four less happy customers than this store could have had. Once the associate realized we were leaving he yelled back to someone in the back that he was taking off. Either this store needs to re evaluate their employee choices or their customer service standards.
Need to put times you are open drove 2 hours just to find you were closed on Sunday.....wasted our time
Great shop. Will definitely stop here everyone we're back in Lynchburg!
Nice antiques lots of old coins for sales very good prices for collectors!
cool place, cool antiques. can find a bunch of random stuff here.
Scarlett S Main Street Antique is a US Home Goods Store based in Lynchburg, Virginia. Scarlett S Main Street Antique is located at 1026 Main St, Lynchburg, VA 24504, USA.
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